Two weeks ago I had to take the Ford Focus in cuz I found that my trunk was moist so I called Brian and he got me in right away kept the car overnight to make absolutely sure that he had found the leak and he did and he fixed it picked it up the next morning and everything has been perfect sense. I just have to say that the service at Courtesy Ford is top of the line they always make you feel welcome, anyway Brian does . it feel like we're kind of family at this point even though we're not he always gives me a big smile and a Hi how are you along with keeping my cars in great condition he makes it fun to go there.
Dalen and Tyler made our experience quick and painless. We were in and out in 2 1/2 hours. Enjoyed the appreciation given, for our time and got our monthly payments right in our requested budget. No hassle. Will definitely buy again! Thanks guys.
Loved the service and i bought my avalon from here the interest was high as hell but hey it waz my first car loan
Brian in service is ? , always is so helpful and efficient!
Brought my car in for a recall, asked for them to do maintenance while it was there. They were very honest with me informing me that for the type of car I have (cmax hybrid) and the numbers of miles I've put on it (34000) that there isn't any maintenance to do they also gave me some helpful hints for oil changes. They did fully inspect the car just to make sure everything was ship shape while still completing the factory recall. Everyone was very helpful and the waiting area was comfortable (Only had to wait for about 10 minutes for enterprise to pick us up for our included with recall rental)
I've been coming to Courtesy Ford since 2000 when my company Olan Mills Portrait Studios bought my 2000 Ford Taurus and now I have a 2015 Focus that I just got last November and I loved it had a little situation with Elite called Brian I can always count on him he got me in at my convenience took an Read More...
I had absolutely the best experience here. I'm a Costco member and used their auto program. Costco connected me to Courtesy Ford and within an hour Geoff Whitworth contacted me. I went in the next day and looked at some vehicles. Geoff was great and the process was much quicker then any other place I have ever been. He wasn't pushy about vehicles and let me look at ones I was interested in. I am super happy with my purchase. And will make future purchases there. He was honest and the process was super smooth. Thank you so much Geoff for a wonderful car shopping experience.
This review is for Pauly from parts and service. He was very professional and pleasant to work with. They didn't have our part on hand and he kindly offered to have it at that location in just an hour. He went above and beyond, and he really didn't have to. This was my first experience with Courtesy Ford, and it was great! He made the process of buying exactly what you need very simple with no wasted time, effort, or money. Thanks Pauly!